Internal Communication and Its Challenges

Invitation: 2 April 2026 – Internal Communication and Its Challenges – The STIB Case

Lunch and learn with Françoise Ledune – Head of Communications

We are delighted to invite you to an exceptional event on the theme of internal communication in the transport sector, illustrated by the STIB case.

Internal communication is a fundamental pillar for coordinating operations between drivers, maintenance teams and management, engaging frontline staff who are often distant from digital tools, managing incidents efficiently and ensuring the continuity of service.

Thanks to her recognised expertise in corporate communication, her educational talent and her forward-looking vision, Françoise Ledune will share with us the methods she deploys daily to reach “deskless” workers, strengthen cohesion among teams spread across the city and quickly disseminate key information.

Join us for an inspiring moment, rich in practical insights and discussions on the challenges and solutions of internal communication in an ever-evolving environment!